Last updated: 08/08/2018
Gippsland Lakes Escapes (“us”, “we”, or “our”) operates http://www.gippslandlakesescapes.com.au (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, contact number, address, credit card number (“Personal Information”).
Credit Card Security: Your credit card details are required to be held as a security upon booking confirmation, as a bond for damage or leaving property in an excessively dirty state. Please note no bond charge will be made – it only held as security. With bookings made through credit card, a 30% deposit is required, and balance will be charged 14 days prior to arrival date. Please note that the Saved Card will be automatically expired 14 days after the departure date in the booking. Our computers are password secured and our booking system uses tokenisation to protect your details.
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.